Mom writes a public thank-you note to a cashier whose skill with kids redefines “retail therapy.”


A mom wrote a Facebook post to thank the cashier who cheered up her struggling son, and not only is it going viral, it’s making the entire holiday retail experience seem a lot more chill. Like, at least 500% more chill.

Kimberly Grandinette wrote about her experience shopping with her three-year-old son, who was having a hard time because her infant son (his brother) was in the hospital. Grandinette explained to their cashier, Kristen, how “all of the changes in routine and changes at home” had been rough on her older son. When he then asked if he could help ring up the family’s groceries, because apparently working the checkout line the week of Christmas seemed like a fun activity to him, Kristen was really cool about it:

I just wanted to tell you about an awesome experience I had today. My three year old son and I went through the checkout at the end of our trip. I was telling the cashier (Kristen C) that my infant son is in the hospital right now and that my three year old is having a pretty rough time with all of the changes in routine and changes at home it is causing. Then my three year old asked Kristen if he could help her ring our groceries.
She looked at my son and said “Certainly” and brought him behind the register with her. She was so patient with him as she let him help her scan the coupons and she made him feel like a million bucks. He skipped out of the store with a smile on his face.
Thank you, Kristen, for making my son’s day (and my day!) a bit brighter.
Merry Christmas!!

That kid sounds like he was really happy. Maybe going to stores at this time of year is actually a relaxed, enriching experience that brings people together. Well, let’s not get too carried away.